Klaviyo Terms of Service – This is the governing agreement for customer’s use of our platform and services.
Data Processing Agreement – The DPA describes how Klaviyo processes personal data sent by customers through the platform and in connection with providing the services.
Acceptable Use Policy – This provides restrictions on how customers can use our product and what content they can put into the platform.
Klaviyo Agency Partner Program Agreement – This agreement governs the details about being an Agency Partner with Klaviyo, including any entitlements and restrictions you have being our Partner.
Partner DPA – This DPA describes the obligations Klaviyo and its Partners have as “controllers” of customer personal data.
Business Partner Code of Conduct – Klaviyo requires all of our business partners to comply with our code of conduct because we expect our partners to uphold the highest standards of conduct and to be aligned with our values.
Website Terms – These are the terms that govern your use of our website.
Privacy Notice – This policy explains how Klaviyo handles your personal data collected from things like visits to our website, as well as certain use cases as a customer.
Cookie Notice – This notice explains how Klaviyo uses cookies and related technologies in the course of managing and providing our online services and our electronic communication to you.
Applicants Privacy Notice – If you are applying for a position at Klaviyo, this notice describes what type of personal information about you that we collect and how we use it.
Social Media Guidelines – Our social media guidelines outline Klaviyo’s expectations for engagement with our online social channels.
DMCA – If you believe any material accessible on or from the Klaviyo website or the Services infringes your copyright, you may request removal of those materials; this outlines Klaviyo’s takedown notice and procedures.
Modern Slavery Statement – This statement describes the steps Klaviyo has taken in compliance with global modern slavery legislation.
Trust center
Privacy FAQ
Government Data Access Request Transparency Report
Klaviyo’s platform is hosted on AWS cloud infrastructure and is a one-to-many, software-as-a-service solution for customers to manage marketing automation and data. This means you fully control and manage your account on the platform and how you configure campaigns, collect and manage data, and send out messages.
